I get lots of messages that say to check my connection or I will lose on time. AFAIK I am always connected and see no obvious way to 'check my connection'
Today I was up a piece against a much stronger player when that message showed up. I tried to see of other aps were connected to the internet by checking my email and I was connected. In less than a minute when I had returned I had apparently lost on time even though my connection was clearly active then on chessbase.
The other guy had timed it to call the arbiter and get a win declared. Makes me think he knows how to make my connection appear to be gone because many times I click arbiter over and over and get no response at all although sometimes it is they are connected or they are gone and I do get the win.
Chessbase appears to be full of bugs as that message usually appears after I see that it had switched servers. Why it needs to switch servers is a big mystery too, but my question is: HOW DO YOU CHECK A CONNECTION? When I reload the page I have a connection but that always loses the position I was in and starts me over with a new game. There must be another way to check a connection. And how do you reconnect should you find out you are not connected. This seems to be a chessbase problem not on my PC end.